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Released 9/30/26 When a patient describes what they need to Gemini in Google AI Mode (such as “dentist near me who can see my son Saturday morning, takes Delta Dental” ) Google returns live, bookable scheduling slots inline. The patient selects the booking slot that works best for them and is taken to your online booking page with the selected service and time slot pre-selected. A couple of clicks later, the appointment is saved to your Dentrix Ascend calendar. Notes : This is not a new booking product. It’s an upgrade to our existing Reserve with Google feature that enables patients to find and book appointments with using Google AI. Dentrix Ascend remains the source of truth for appointment types and durations, provider schedules, new-patient eligibility, operatory and block scheduling constraints, lead-time and booking-window rules, and cancellation policy. No booking rule is duplicated on Google’s side. What changes for your practice : If your practice is already live on Reserve with Google via Dentrix Ascend – No additional action is needed. If your practice is using online booking but is not on Reserve with Google – Enable Reserve with Google in Dentrix Ascend, and verify Google Business Profile is claimed and verified. If your Google Business Profile is unverified or duplicated – This must be resolved first. Results for your practice will not appear without a verified GBP.

EARLY ACCESS ONLY Ortho payments often come in stages, not all at once. The ortho payout schedule tells you when to expect each insurance payment and how much it will be. You can set a schedule on the insurance plan, on an individual patient, or both. A patient schedule overrides the plan schedule for that patient only. Note : The Ortho Payout Schedules feature is available only if you have purchased the Ortho package. How plan and patient schedules work together Inherited From Plan – A patient without his/her own schedule inherits the plan schedule. Overridden – A patient with his/her own schedule can have an override. The patient no longer inherits the plan’s schedule, the plan’s schedule is not affected, and other patients on the plan are not affected. Additionally, if someone edits the plan schedule later, the patient’s override remains in effect. Schedule types An ortho payout schedule can be one of the following types: Lump Sum at Banding Equal Installments Split Banding/Debanding Adding an Ortho Payout Schedule (Plan) You can add an ortho payout schedule at the plan level. If you do so, every patient covered by that plan inherits that schedule (except for patients with an override). Note : Adding an ortho payout schedule at the plan level requires the “Edit Ortho Payout Schedule – Plan” security right (in the “Insurance” category). To add an ortho payout schedule at the plan level 1. On the Insurance Carriers page (go to Home > Carriers ), click a carrier to view the a

EARLY ACCESS ONLY The Provider Production & Collections Report is intended to replace the workflow in Power Reporting for calculating provider compensation. This new report presents procedure-level production and collection totals grouped by provider, combining financial integrity from the Provider A/R Totals Report with procedure and patient details. The Provider Production & Collections Report provides a reliable way to analyze provider production and collections for a selected period and use those results for provider compensation and operational review. Provider inclusion on the report is based on actual reportable activity for a specified period and location. The report is optimized for understanding provider activity and supporting compensation workflows. If you are responsible for provider compensation and financial performance, you can use the report to review provider production and collections for a selected period and location, with supporting patient and procedure details, so you can validate activity, calculate compensation, and investigate variances without relying on a balance-oriented A/R report. Note : The existing Provider A/R reports are balance-oriented: they are designed to explain beginning and ending receivable balances and may include providers who did not perform work during the period but still have an outstanding balance. They do not provide the intended production-and-collection view at the provider and procedure level. Key capabilities : Provider-

Released 9/28/26 You can now export a fee schedule directly from the Fee Schedules page in Dentrix Ascend. Previously, the only way to export a fee schedule was from Power Reporting. To export a fee schedule 1. On the Settings menu, select Fee Schedules . The Fee Schedules page appears. 2. On the left, select a fee schedule to view the options on the right. 3. Click Export . The fee schedule is exported as a .csv file.

EARLY ACCESS ONLY The Import Benefits section of the eligibility manager displays pending benefit imports, which enables front-office and central billing office (CBO) teams to centrally view, search, review, and import electronic insurance eligibility benefit data directly into patient records across multiple practice locations. Instead of checking individual patient charts or hunting for notification icons across separate locations, you can manage all pending insurance benefit responses from a single centralized queue. Accessing the view To access the Import Benefits section of the eligibility manager, go to Home > Eligibility Manager to open the eligibility manager with the Overview section displayed, and then select Import Benefits on the navigation panel (on the left). Understanding the view Pending count – The “Pending” badge displays the total number of eligibility responses that have been received but not yet applied to a patient’s record. Multiple locations – The list includes pending benefit imports across all practice locations with an active Eligibility Pro subscription. 30 days – The list includes unimported eligibility responses received within the past 30 calendar days. Details – For each entry the following details appear: date import was received, appointment date, appointment time, patient, insurance carrier, insurance plan, location, and state. Filtering by location Use the Select Location(s) list to filter the list by location. If you have not changed the l

EARLY ACCESS ONLY The Appointment Readiness section of the eligibility manager gives you a centralized, real-time work list to verify insurance ahead of scheduled patient visits. This view replaces the Insurance Eligibility page and is designed for insurance coordinators, front desk staff, and practice managers at both single-practices and multiple-location organizations. Accessing the view To access the Appointment Readiness section of the eligibility manager, go to Schedule > Eligibility Appointment Readiness . Notes : On the Schedule menu, Insurance Eligibility has been replaced with Eligibility Appointment Readiness . Alternatively, to access the Appointment Readiness section of the eligibility manager, do one of the following: If you are not already viewing the eligibility manager – Go to Home > Eligibility Manager to open the eligibility manager with the Overview section displayed, and then select Appointment Readiness on the navigation panel (on the left). If you are already viewing the Overview section of the eligibility manager, do one of the following: Select any segment of the Appointment Readiness chart. The Appointment Readiness section is displayed with the applicable date (today or tomorrow only), location, and status filters applied. Select Appointment Readiness on the navigation panel (on the left). The Appointment Readiness section for today is displayed with the applicable location filter applied. Understanding the layout Metrics – Boxes for the following v

EARLY ACCESS ONLY The functionality for viewing eligibility details for an appointment was released previously for Eligibility Pro customers only. That functionality is being expanded to include Eligibility Essentials customers.

When you are creating a campaign (go to Settings > Patient Communications , select the Campaigns tab, and then click CREATE CAMPAIGN ), you will notice the following changes have been implemented: Step order change – The Select Locations and Recipients step is now right after the Start Your Campaign step. Added filters – For the Select Locations and Recipients step, additional filters are available: remaining benefits, age, and birthday. Changed filter – For the Select Locations and Recipients step, the Has Unscheduled Treatment filter now allows you to filter by procedure type: crowns, root canals, implants, and/or bridges. Changed dynamic variables – For the Compose SMS Campaign step, the dynamic variables have changed. Sending test messages – For the Compose SMS Campaign and Compose Email Campaign steps, you can now send test messages. Note : The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription.

On the campaigns dashboard (go to Settings > Patient Communications , and then select the Campaigns tab), the following metrics now appear: Active Campaigns – The number of campaigns with a “Scheduled” status. Note : A campaign, whether its type is Instant or Scheduled, remains active until all messages have been sent or delivery has been attempted. Total SMS Delivered – The number of text messages that have been sent successfully. Total Emails Delivered – The number of email messages that have been sent successfully. Email Open Rate – The percentage of delivered email messages that have been opened either automatically (such as by Apple Mail Privacy Protection) or by the recipient. Email Click-Through Rate – The percentage of delivered email messages in which the recipient has clicked a link (text or a button that links to a website). Note : As you apply filters, the metrics update automatically based on the campaigns that match the filter criteria. Note : The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription.

EARLY ACCESS ONLY You can now add a practice logo to an email campaign, and each email message that gets delivered will include the logo that corresponds to the recipient’s preferred location. Instead of creating separate campaigns for each location or manually managing image URLs, you can now build a single email template and have the applicable practice logo displayed for every recipient. Note : The Campaigns feature is available only with a Dentrix Ascend Pro or Accelerate subscription. It is not available with an Essentials subscription. To add a location-specific logo to an email campaign 1. When you are creating an email campaign , during the Compose Email Campaign step, click ADD LOCATION LOGO to add a placeholder logo to the message. 2. Revise the image’s padding or other attributes as needed. 3. Finish the campaign as normal. 4. When the campaign is sent, Dentrix Ascend automatically inserts the correct logo (based on the recipient’s preferred location in his/her patient record). Note : For information about customizing the logo for each location, see the Help topic about customizing your practice profile .

EARLY ACCESS ONLY Important Note : An updated acquisition agent may be required for features in this release. For instructions on checking for updates, refer to the “ Updating the acquisition agent ” Help topic. Keep Pan from Blocking AI Panel After you zoom in on an image being viewed, instead of the pan window appearing when you position your pointer over the area where the pan window should appear, the pan window appears when you position your pointer over the zoom controls on the toolbar. This prevents the pan window from blocking part of the AI panel when you don’t want it to. Pearl Tab of AI Panel Restored In the previous release, the Pearl tab of the AI panel was removed temporarily. With this release, it is available again. Fixes This release resolves the following issues: In the Modality View, if you reset the Intraoral X-ray “More Options” dialog box to default and then cancel it, the previous X-ray series settings fail to repopulate until you navigate away and return to the modality. (IMG-1415) When you scale the browser window near minimum resolution, older patient exams become inaccessible within the claim attachment dialog box. (IMG-1468) Images already attached to a claim fail to load when you attempt to view them again in the claim attachment dialog box. (IMG-1469) In offline mode, clicking the gear icon in the Modality or Exam View does not open the image history view settings dialog box. (IMG-1480) During acquisition with a phosphor plate device, rotating an

Released 9/9/26 After you finish entering or editing an exam with Dentrix Ascend Voice Perio, the Oral Health Summary appears. Now, you can save a copy of that summary in the patient’s document manager as a .pdf file. Note : Voice Perio is available only with a Dentrix Ascend Accelerate subscription or the Ambient add-on (purchased separately). You can still print the summary if you want to do that before saving it. Note : Previously, there were only PRINT and CLOSE buttons, so could only print the summary. To save the summary to the patient’s document manager, click SAVE & CLOSE . In the document manager, the following tags are added to the PDF document by default: AI Scribe , Perio Summary , and Exam [ID] .