Foro 18Kpv “self consumption” mode means use the battery? WTF?

I'm looking for a best practices document or guidance re using the Gen port for Smart Load. I'm considering using it for a sub panel in my garage for EV Charging (40A max). Thank you in advance for any advice on this topic.

I just purchased and installed multi zone 24k mini split. Ran fine for 4 days. Now I get code 24 on both indoor unit flashing. I have two 12k heads flashing nothing working. Can anyone help

I have an off-grid client with a 12000xp that has been up and running for several months with monitoring online and data viewable in both App and web portal. Two days ago the client ran batteries down to LV disconnect/shutdown. The inverter is back up and running, dongle shows 3 solid green LEDS connected to network and cloud, but both App and web show monitor is "offline" and I cannot see any new data. Has anyone else had a similar problem ? Suggested steps for resolution ?

Hi everyone. I have a plan to deploy a stack of six Chargeverters so that I can charge my batteries quickly from a large generator. I am familiar with the "GC" model already, and I just bought a "Plus" to evaluate. I would like to share a few things I noticed. I can see that the Plus is a complete redesign. The unit is larger overall, and the thermal design is substantially different. The DC cables are a little thicker. It is using a different kind of power conversion module inside, with one large fan instead of two small fans. In the manual it shows the RJ45 pinout as having two pins labeled "PSU_CANH" and "PSU_CANL". I found that these allow monitoring of the internal status: temperature, fan RPM, voltage, current, etc. This will be very useful to me, as I would like to set up continuous graphing of all these values. I tested the charger at various loads and it works basically fine, but there are some things I would like to mention. One difficulty I'm having is that the fan never stops running, even when the machine is idle. I need these units to be idle but at the ready for thousands of hours per year, and that would mean a lot of unnecessary fan hours and dust pulled into the filter, not to mention the noise and power consumed. So I hope there will be some kind of revision that allows the fan to turn off when the unit is idle. The fan is variable speed and runs faster at higher levels of power conversion. I noticed that the airflow felt low when I put my hand by the exhau

Hello, With a massive backlog for the EG4 12000XP. I placed an order for one with Signature Solar. I kept seeing the delivery date pushed out from early September to late September and now late October. While browsing on FB marketplace, I saw an ads for a brand new 12000XP from a seller. I contact her and agreed to purchase one from her for similar price as SS. The seller claimed that she and her husband are an authorized sellers removed link I asked if their have the dealer/distributor code, they provided me one. At pickup location, the box looked original and the packaging tape looked untampered. I thought I have a brand new unit. I took me a few weeks to get the solar panels + railings installed. Finally, I'm able to install and power the 12000XP (via solar panels since my battery has not arrived yet). When I used the seller provided dealer code + Dongle SN and PIN, the app kept erroring out with message " Dongle SN or PIN invalid". i tried to reach out to the sellers; I have not heard back from them yet. Does this mean that the dongle SN and PIN have been registered and/or I bought a counterfeit? This is my very first attempt with solar panel and inverter. Please help. Thank you. TD.

It has been brought to our attention that unauthorized sellers are listing products advertised as EG4 products on Alibaba, AliExpress, and similar online marketplaces. Please be aware that these products are not authentic EG4 units and are not eligible for warranty coverage or technical support through EG4. EG4 does not sell products directly through Alibaba, AliExpress, or similar platforms, nor do we supply authorized resellers who utilize these marketplaces. If you come across a listing that appears to be selling EG4 products through one of these platforms, please report it to us at support@eg4electronics.com so our team can review it. We appreciate your help in protecting customers from unauthorized and potentially counterfeit products.

so I spoke with tech support yesterday on my two batteries that have this issue. they immediately changed my 12000xp to lead acid to get it working again (work around) and then sent me a text message with a video called "EG4 48v lifepower4 batteries how to update firmware". Problem is in the video it shows EG4 mailing some dude a packet with a usb device to fix the problem. My tech only sent me the video and then hung up, nohting is being mailed to me. I have called back many times and just put on hold for ever and ever. anyone have suggestions or should I just buy the RS485 cable and hook my laptop on it and try that fix?

The EG4 Learn Channel is designed to make it easier for our customers, installers, and DIY users to learn more about EG4 products and get the most out of their systems. 📺 Check out the Learn EG4 YouTube Channel: Learn EG4 – YouTube Be sure to subscribe and keep an eye out for new videos!

Hello, I have a system with the following components Gridboss21 + Flexboss21 + 3 Outdoor rated 280Ah batteries in parallel + Generac 18kW generator. I lost grid power and i wanted to try to see if the generator would power the batteries. I set the SOC to 83% to start charging and 90% to stop charging using the generator. Once the batteries fell to 83%, the generator started and a few minutes later it is supplying power to the house and charging the batteries - all looks good. But a few minutes later the generator is disconnected but is still running and i go back to powering off of the batteries. A few minutes later the generator is connected and starts charging the batteries and the house, but is again disconnected after a few minutes. So there are a few things I could think of that might cause this. 1) the generator power is noisy, but i don't see any faults or errors in the logs indicating this. 2) the load is too high for my generator. I set the Adc to 40 and i still see this issue, so i don't think this is the problem. 3) my system settings are somehow incorrect 4) my firmware is outdated. My Flexboss is FAB-2525, Gridboss is IAAB-1600 so i don't see any issues 5) my BMS is causing issues? The good news is the generator does respond to Charge Start SOC and Charge END SOC, but the Generator is still disconnecting. Best, Guy

Hi - I have 3 Lifepower4 V1 24 volt batteries and need to reflash the firmware. Would anyone know where I can find this to download? Thanks.

Hello. I have currently GridBoss/FlexBoss21 setup with 4 280Ah batteries. I'm going to add 18KPV to that. Can both FlexBoss21 and 18KPV be connected to the same battery bank? Or do I have to split and keep separate batteries for each inverter?

I have a pair of 6000 XPs with Wi-Fi dongles. One has a serial number starting with BG, and the other with BJ; their current firmware versions are both at V2.02, and both are successfully connected to my station. I can connect my iPhone to their Wi-Fi networks. I then go to my iPhone E4 monitoring app, select Dongle Connect and then Bluetooth Connect. I then select the corresponding Bluetooth address. I get the next corresponding screen. After a few seconds, it loads the Server selection at the bottom of the screen, then spins for another 10 seconds without displaying the firmware version. I have deleted and reinstalled the app. Used a second iPhone with a fresh install, but the result is always the same. I even stepped off my Apple pedestal and installed the app on my son's Android phone, but it still did not work. Not sure what to try next. Any help would be appreciated. Thanks! EG4 Monitor App version 1.6.6 iOS Version 26.6.1