Forum France in Focus

When I was last searching for a vehicle I was very keen to look into the new retro Fiat 500. Sadly, not all the models review well. Choose carefully. In the end they were all way too expensive, and when I read that the Fiat and the Ford Ka shared many components I definately went off the boil.

Fortunately, there are still some slightly more affordable descendants of the Fiat 500 to be found in the narrow streets of Italian city centres. Although they face stiff competition from the modern small citadines produced by Citroën, Renault, Hyundai, KIA, VW and Toyota, as well as the modern Morris Minor. Alongside other well-known street performers, two-wheelers and those with three wheels.

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SFR is a sinking ship. Anyone with any real talent has long since jumped into the lifeboats, on their way to a new job.

I'm not sure they even know what the words mean.

France really isn’t very good at customer service! You said it!

@ Headers If there had been any ongoing problem with this, the people to contact are the CLCV who deal with consumer issues. We had cause to use them years ago and they were brilliant. They'll take on the "giants" if they're messing about.

I am cross. My 86 yo neighbour has had real problems with her phones. Her mobile signal is flaky at best. She has to stand outside garden for it to work so having a land line is really better for her. She has been with SFR for years. Her landline stopped working in early September. We thought shed been cut off because her cheque had been uncashed. I managed to get through to a human being eventually. They said the line had been pulled - shed had no letter to say this was happening. We agreed to a new contract on fibre. 21 a month. But she has to have a new phone number. The guy came on Monday and got it installed. I bought her a new phone as her old one was not accepting the connection. Yesterday she got a bill for her old line for the next three months - the line she no longer has - payable by 21/9. I could NOT get through the phone system to query this. Eventually I sent photos of the bill to her daughter who contacted them. What astonished me was that they said they would forego the contract termination fee and return of the telephone equipment as she has been a customer for a very long time. She didn’t request the line being pulled, no notification and they were going to charge her for closing a contract she can’t use. France really isn’t very good at customer service! We’ll see how this new system works over the next few days. Once again the old are being ignored in the rush to progress.

I just met a Chinese drug addict. He said "have you seen my cocaine?" I said "not since he starred in The Italian Job"