Aqara Forum forum

When a device still works in Aqara Home but becomes stale in Apple Home or Home Assistant, I capture three timestamps before rebooting anything: the last update in Aqara Home, the last update in the Matter controller, an…

Aqara Spatial Multi-Sensor FP400 Third-Party Matter Platform Pairing Guide** For users · Apple Home / Google Home / Amazon Alexa / SmartThings / Homey / Home Assistant 1. Overview The FP400 is Aqara’s mains-powered spat…

I feel like the FP400 zone grid is a bit to coarse for precise zone management. A more refined zone grid would be helpful but I’m wondering if that request is hitting technical limitations in the mmWave domain. Looking …

Hi everyone, I’m currently looking into fingerprint locks for an outdoor gate and wondering what I should pay attention to before choosing a model. Most smart locks I’ve seen are designed for front doors, but an outdoo…

Anyone else facing the issue with FP400 dropping from Apple home? I have it setup via Zigbee (M100 hub) and transfer the zones to apple home. It works for a day or two and then drops completely from Apple home. Still the…

I’ve had mine running in the living room for a while now, and overall I’m pretty happy with it so far. The multi-person tracking genuinely works, it correctly tells my partner and me apart even when we’re both sitting s…

I have a G5 Pro (PoE) that will not reset to factory defaults. I was able to do the network reset, but not a full reset to fully wipe the device. Any advice?

Hello Aqara team and A100 owners, I have a recurring battery detection problem with my Aqara Smart Door Lock A100. This has happened three times. In each case, the lock showed around 80% battery level, but there was no…

My G410 attempts to update to 4.5.20_0052.0108, gets to 99% and will not complete the update. Any suggestions to get it updated? Also, I’m not getting any video feed from the camera. The hub is about 25 feet away from…

I purchased a FP400 from Amazon yesterday. During the initial onboarding process the Aqara app discovered it immediately. I selected to switch it from Thread to Zigbee. That process ran it’s course but the end result fai…

Hi Camera previously worked, went offline. Unable to repair. Unbinded. Reset, factory reset. Still not discoverable in Apple home or Aqara app. Rest router. Logged into router, shows there and can be pinged. No settin…

This text is copied from an Alexa forum, just for clarity. Advice and help please. I have a set of “Dumb” lights running up the side of my stairs. These are plugged into an Alexa enabled plug, so if i say “Alexa, Stairs…