Fórum Wahoo Forum

Send a message to Customer Service. I have, that’s all we can do.

I’m going to ride with all of you again this indoor season, but perhaps not the first few weeks. The weather is still very favorable in Chicago and I need to take advantage of the chance to ride in “reality” vs “virtually”. Same time as usual works for me, and banded is certainly effective in letting us all enjoy each other’s company during the Knights Rides. Here’s a photo of our group on our Labor Day Lake Michigan Ride.

This is ridiculous. how to elevate this issue?

I’m (all) in!

Definitely worth watching. You will meet my lovely colleague Ollie Whalley and my lovely friend and ocassional ride buddy Steve Halligan. So stoked this is an inspiration ride! Enjoy th3 beautiful NZ scenery.

We need proper Defender back! It has my favourite motivational Sufferlandrian moment in it I think it makes me smile… which is better than frowning if I recall my SUF facts correctly.

Oh wait that was from the other forum; I did read AWS D14.0 on the trainer last summer. It’s so boring I had a hard time staying focused and not dozing off, and it’s hard to doze off on the trainer. I’ll have you know it worked, I passed the exam I was studying for! As a side note, I can now professionally say that the welding on all the various KICKRs I’ve seen is way better looking than it has to be.

Good news about the replacement. Given such a quick decision to replace, rather than instructions to amend files, delete cache or factory reset etc; my opinion is that there is a hardware problem. They also replaced the unit for ‘Zgreg’. These devices are sealed/glued together, so it’s unlikely Wahoo undertakes a repair for refurb / second user or service replacements. Just a pity Wahoo doesn’t provide any information about the root cause. Also, a pity you can’t pay price difference to upgrade to Roam 3!

Ready to trade your trainer screen for 1,300 kilometers of untamed, off-grid wilderness? Our brand-new 90-minute Inspiration workout—SOUTH: The Tour Te Waipounamu Story—is available now in Wahoo SYSTM! Take a front-row seat as a cross-section of athletes from a variety of disciplines take on one of the most rugged, backcountry bikepacking races on the planet. What to Expect The Route: Travel from Cape Farewell at the northernmost point of New Zealand’s South Island all the way to Slope Point, the most southerly tip. The Access: Route founder Brian Alder put together a unique 1,300km course traversing private stations otherwise inaccessible to the public, blending remote walking trails with historic tracks. The Journey: The film charts the original concept of the race and follows the raw drama, grit, and high stakes as riders navigate the inaugural challenge. The Workout: 1 hour, 30 minutes of steady endurance focus—perfect for building base capacity while getting completely lost in the story. Fire up SYSTM, clip in, and get ready for a deep dive into the New Zealand backcountry. >> RIDE NOW << Let us know what you think of the ride below!

Hi everyone, Quick update on my case: After enabling logging on my device and completing a 2-hour test ride with active route navigation and rerouting, I uploaded the diagnostic logs to Wahoo. Shortly after the ride, while the device was idle indoors, the internal temperature reading shot up to 45°C and kept actively climbing, with the unit becoming physically hot to the touch. I provided this diagnostic data, photos of the temperature spike, and the observation that these issues started post-May firmware updates directly to Support. Outcome: Wahoo has officially approved a warranty replacement (RMA) for my BOLT v3. Since I am located in Greece, they have forwarded my file to the local distributor (Custom Bicycles) to arrange the physical unit replacement. Regarding upgrades, they clarified that warranty replacements are strictly like-for-like, so it will be another BOLT v3. If anyone else is experiencing rapid battery drain and severe thermal issues during navigation/rerouting, I strongly advise submitting diagnostic logs and photos of the temperature readings to Wahoo Support—they do act on it when presented with clear evidence. Thanks to everyone here for the insights!

Yeah it’s not great and I’ve also complained about it. When you do an activity on an ELEMNT: For Gen 1/2, it just gets called “Cycling” For Gen 3, it gets the name of the profile you used. At least when you do a workout on a Gen3, it knows you did it - the history in WA knows you did the planned workout; the activity card in history has the workout details, but it doesn’t change the name or mark it complete in the SYSTM calendar.

When I had the Wahoo sub before I got a Bolt, I would start a planned workout on my Kickr Core 2 on the app and whenever it was done, the system would recognize the workout and mark the planned one as “done” and merge it with what I just did. Now that I have the Bolt and prefer it to run my workout (as I hated dealing with the app on the phone or a computer), absolutely every workout I do with the Bolt comes back as “Indoor Cycling”, and doesn’t even get recognized even after I rename it the exact same way as the planned workout. Same thing when I have a ROUTE planned on the app and I send it to the elemnt, it shows up there with its proper name, but then it’s only imported into the app after done as “Cycling”. I’m tired of renaming every-single-activity and even then, every now and then, the last few workout names get deleted with the names resorting back to “indoor cycling” or “cycling” Is there really something I am doing wrong or is this just terrible integration from Wahoo?